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Shipping policy

You will receive an order confirmation email shortly after your purchase. Confirmed orders will be dispatched and will be delivered within 7-10 working days, we value your time and money. Our goal is to deliver your carefully crafted jewelry in pristine condition. To ensure this, we have partnered with trusted logistics and courier services.

Shipping fee

A flat fee of ₹49 is applied to all orders with a cart value of less than ₹599.
Orders with a cart value of ₹599 or more will enjoy free shipping.
Please note: The shipping fee is non-refundable under any circumstances.

Refund policy

Returns are accepted only for items that are visibly defective or damaged upon receipt.
Unboxing Video: To help us provide the best customer support, please record an unboxing video with a 360° view of the package and its contents upon delivery. Refunds will be processed only after we have received and inspected the returned item. The original shipping fee will not be refunded

Return process

Contact our support team at ashthetics.stores@gmail.com within 3days after receiving your order. Submit your unboxing video to help us assess the issue and expedite your return.

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